Sep 24 2013 7:19PM We are experiencing an issue with Service Management in the Worldwide sub-region. We are actively investigating this issue and working to resolve it as soon as possible. Further updates will be published to keep you apprised of the situation. We apologize for any inconvenience this causes our customers.
Sep 24 2013 7:43PM The repair steps have been successfully executed and validated. Full Service Management functionality has been restored in the affected Worldwide sub-region. We apologize for any inconvenience this has caused our customers.
Sep 24 2013 7:43PM The repair steps have been successfully executed and validated. Full Service Management functionality has been restored in the affected Worldwide sub-region. We apologize for any inconvenience this has caused our customers.